Privacy Policy
At Funktion-One we’re committed to protecting and respecting your privacy.
Collection and usage of personal data
We may collect, store and use certain personal information.
Customer Accounts
If you have a customer account, Funktion-One Research Ltd may require personal information in order to manage your account or to provide you with access to its services. Any such information will be used exclusively by Funktion-One, our employees, suppliers, agents and any applicable third party service providers required to set up your service or needed to respond to your requests including information relating to any purchases or other transactions entered into with us. This data is held within Funktion-One’s Sage database, while email addresses alongside correspondence is also retained within the Company’s Outlook email service.
If you are a distributor, reseller or rental company and have consented to have your company details published on our website for referral and promotional purposes these can be found here.
Ongoing News
If you have a business relationship with us or our distribution / dealer network, or are interested in forming a business relationship with us, we may contact you with news, product information and event details by email. We will keep your name and email address and you will be able to unsubscribe at any time.
If you receive our news updates, please note that we utilise MailChimp for sending this information. All such news updates include an option for you to unsubscribe, but for you to continue receiving these updates, please note that we will transfer and store contact information to our MailChimp account
However, we will not share your email address and details with any other Third-Party for marketing or non-business purposes.
General Communication
Any information contained in or relating to any communication that you send to us (including the communication content and metadata associated with the communication) will be used to provide the services or information you have requested from us. This data will be held on Funktion One servers. Any such information will be used exclusively by Funktion-One, our employees, suppliers, agents and any applicable third party service providers required to set up your service or needed to respond to your requests including information relating to any purchases or other transactions entered into with us. Any other personal information (including pictures) that you choose to send to us will be stored securely.
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
Disclosing personal information
We may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any ongoing or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
Security
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We have Antivirus, Malware and Firewall protection to keep data secure. We also operate a secure password policy.
Your rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Updating information
Please let us know if your personal information needs to be updated.
Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.